Frequently Asked Questions
Yes! We specialize in custom woodworking. If you have an idea, sketch, or inspiration photo, we can work with you to create something unique.
Send us your dimensions, photos (if available), and a brief description through our contact form or message us directly.
Production time depends on the project. Most custom orders are completed within 2–6 weeks before shipping.
Absolutely. Every woodworking piece is handcrafted with attention to detail using quality materials.
We primarily use solid wood and premium plywood, along with high-quality finishes and hardware selected for durability.
Yes! Many of our products can be customized with your choice of stain or paint to match your home.
Yes. We can create custom pet furniture for dogs, cats, and other pets upon request
Yes! We offer premium digital wall art that you can download instantly and print at home or through a professional print shop.
We accept all major credit and debit cards along with secure online payment options.
Custom-built products are generally non-returnable unless they arrive damaged or there is a workmanship issue. Digital downloads are non-refundable.
Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
- Digital wall art: Delivered instantly after purchase.
- In-stock products: Typically ship within 2–5 business days.
- Custom woodworking: Most custom orders ship within 2–6 weeks, depending on the project.
Small and medium-sized items are shipped through trusted carriers such as UPS, FedEx, or USPS. Larger furniture and kennel orders may ship via freight.
Yes. Once your order ships, you’ll receive an email with tracking information so you can follow your delivery.
If local pickup is available, we’ll let you know during the ordering process or after your order is confirmed.
Please inspect your order upon delivery. If your item arrives damaged, contact us within 48 hours with photos of the product and packaging so we can resolve the issue quickly
At this time, we primarily ship within the United States. If you’re outside the U.S., contact us and we’ll see if we can accommodate your order.
If your order has not yet shipped, contact us as soon as possible. We’ll do our best to update your shipping address.
We occasionally run free shipping promotions on select products. Sign up for our email list or follow us on social media to stay updated.
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